1 USD = 42.04 TL
1 EUR = 48.82 TL
Our quality policy is a fundamental principle adopted at every stage of our operations at Hanifay Foreign Trade Information Services and Consulting Industry LLC. With principles of customer focus, innovation, environmental sensitivity, and continuous improvement, we aim to achieve the highest standards in international trade. Shaped by the contributions of each of our employees and business partners, this policy is an integral part of our mission to create a reliable, sustainable, and innovative business model.
Quality Policy: Our Mission and Vision
As Hanifay Foreign Trade Information Services and Consulting Industry LLC, we aim to ensure the highest level of customer satisfaction in the fields of import, export, consulting, and e-commerce, while building long-term and sustainable relationships with our partners. By adopting a quality, trust, and innovation-focused approach in global trade, we aim to position ourselves as a leading entity in the industry.
The Core Principles of Our Quality Policy
Customer Orientation:
- We are committed to understanding the needs and expectations of our customers and providing fast, effective, and innovative solutions accordingly.
- We evaluate their feedback to improve our business processes.
Legal and Ethical Compliance:
- In all the sectors we operate in, we fully comply with national and international laws and regulations.
- We adhere to business ethics, maintaining transparency and commitment to honest trade principles.
Continuous Improvement:
- We regularly review our service quality and business processes, adopting a continuous improvement approach.
- By investing in the training and development of our employees, we aim to enhance their knowledge and expertise.
Supply Chain Management
- We work with trusted partners to build a strong supply chain, managing an efficient and sustainable supply system.
- We prioritize quality at every stage of our product and service delivery, including sourcing, storage, and distribution.
Technological Innovation and Digitalization:
- We aim to provide user-friendly and reliable platforms by utilizing the latest technologies in the e-commerce field.
- By integrating innovative solutions into our business processes, we continuously improve the customer experience.
Environmental and Social Responsibility:
- By adopting environmentally friendly practices, we support a sustainable business model.
- Additionally, we contribute to community-driven projects and act with a sense of social responsibility.
Risk Management:
- We proactively manage risks that may arise in both national and international trade, ensuring business continuity.
- We take effective measures to identify and resolve potential issues in advance.
Collaboration with Customers and Business Partners:
- We establish a strong communication network with our customers and business partners, ultimately building long-term relationships that provide mutual benefits.
Our Quality Policy and Quality Management System
- Hanifay Foreign Trade Information Services and Consulting Industry LLC is committed to working in accordance with the ISO 9001 Quality Management System standards. Our quality policy is embraced by all of our employees and has been integrated into our processes.
Our Commitments and Goals
- To continuously improve our service quality in global trade and become a leading brand in the sector.
- To maintain consistent customer satisfaction and differentiate ourselves with innovative solutions.
- To grow together with our employees and business partners, ultimately becoming a reliable partner in international markets.
Founder – Managing Director